Call Center Customer Service Representative [Philippines]


 

#VirtualProcessApplication #WorkOnSite #FastProcessApplication #1DayProcess #FreeTips #FREEPreperationSession #PhoneInterview

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Qualifications:

  • Fresh College Graduate-No BPO Experience Needed
  • At least HS Graduate wit 6 Months BPO

Locations:

  • Ortigas, Pasig City
  • BGC Taguig City

Application Process:

  • Full Virtual Process Application

Perks and Benefits:

  • HMO Day 1 – Maxicare with free 2 dependents of 200k coverage
  • Life Insurance Day 1 - Etiqa12% Night Differential
  • Quarterly Incentive Plan (Pro-rated) (8% of annual basic salary))
  • 13th month pay (Pro-rated)
  • Retirement Plan (Eligible after 5 years)
  • Vacation Leave (15 days paid vacation days inclusive of mandatory Service Incentive Leave. A max of five (5) unused vacation leaves are convertible to cash)
  • Sick Leave (Up to 10 days of Sick Leave)
  • Government Mandated benefits
  • Quick reminder: Leaves can be utilized after 6 months or upon regularizationJob Types: Full-time, Permanent, Fresh graduate

Salary: Php20,000.00 - Php24,000.00 per month

Job Type: Full-time

Salary: Php20,000.00 - Php24,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Life insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekends

Supplemental pay types:

  • Bonus pay
  • Commission pay

Application Question(s):

  • Did you Graduated College?
  • How long is your BPO Experience?
  • Active Contact Number:
  • Email Address (important):
  • Are you willing to work onsite?

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