POSITION RESPONSIBILITIES:
- Responsible for timely and accurate registering of patients.
- Interviews patient for all pertinent account information.
- Verifies insurance coverage
- Calculate patient estimated responsibility due at time of service
- Understand insurance deductibles, co-pay, coinsurance in order to explain and educate patient
- Verifies past due amounts
- Request/collects patient payments and issues receipts
- Understands financial payment options available to patients
- Open/close individual cash bag assuring in balance
- Makes appropriate documentation in system
- Answers and directs incoming calls including “stat” calls as well as cover PBX when needed
- Demonstrates knowledge of human growth and development and the care of patients appropriate to the ages of patients served.
- Adheres to HIPAA privacy regulation in accordance with hospital’s policies and procedures
- All other duties as assigned.QUALIFICATIONS:
- High School Diploma/GED preferred
- Current BLS (or obtain prior to the completion of orientation)
- Excellent communication skills
